Founder Devin Itaagi presented how tour operators can answer booking requests faster and convert more of them.
· 5 min read, by the Quest team
On 25 June 2026, from 4:00 to 6:00 PM East Africa Time, the Department of Tourism and Hospitality Management at Mountains of the Moon University hosted its third online webinar on Google Meet. Quest founder Devin Itaagi presented Quest's system. Webinar details on LinkedIn (opens in a new tab).
What the session covered
The session focused on how tour operators can respond to safari booking requests faster and turn interest into confirmed bookings with less back-and-forth. It also covered how Quest helps operators manage operations in real time and create a smoother experience for staff and travellers. The broader theme was using technology to work better and serve customers faster.
The idea in one sentence
Speed wins bookings, but speed without accuracy loses money. Quest is designed to give you both: prices that appear as you build, so you can answer quickly and still trust the number.
From request to booking in Quest
- Capture the enquiry as a request and link it to a tourist.
- Build the itinerary in the quote builder with live pricing.
- Send a branded PDF by email with PDF and email quotes.
- Track the quote's status and confirm the booking through Requests, Tourists and Bookings.
Our thanks to the Department of Tourism and Hospitality Management at Mountains of the Moon University for hosting the session.
Source: Devin Itaagi on LinkedIn: webinar announcement (opens in a new tab)